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Security & trust

Built to be trusted

Your agent sees your email, diary and calls, so we take protecting them seriously.

UK hosting

The platform and its database run in London. Data is encrypted in transit with TLS.

Single sign-on

Staff sign in with Microsoft or Google work accounts, with two-factor authentication available for everyone.

Audit log

Every important action is logged with who, when and where, so admins can see what happened.

Roles and permissions

Group admins, roles and per-person switches control who can call, text, use shared mailboxes or run lookups.

No training on your data

We use enterprise AI APIs. Your emails, calls and chats are not used to train AI models.

Direct connections

Microsoft and Google connect directly with OAuth. You can disconnect any mailbox or app at any time.

Your data, your rules

You own your data. We process it only to provide the service, as set out in our privacy policy and data processing terms. You can export or delete your data, and when you close your account it is removed in line with those terms.

Reporting a security issue

If you think you have found a vulnerability, please email hello@epicurus.pro with details. We'll respond quickly and keep you updated.